RACI Chart
Best-practice responsibility assignment matrix for the Global Payroll Transformation — 21 activities across 3 phases and 9 roles.
R
Responsible
Does the work to complete the task
A
Accountable
Owns the outcome and signs off (one per task)
C
Consulted
Provides input and expertise
I
Informed
Kept up to date on progress
| Activity | ESExec Sponsor | PMProject Manager | WLWorkday Lead | HRHR Lead | PLPayroll Lead | ITIT / Integration Lead | CMChange Lead | FNFinance Lead | IPImplementation Partner |
|---|---|---|---|---|---|---|---|---|---|
| Discovery & Design | |||||||||
| 1Define project scope, goals & success metrics | A | R | C | C | C | I | C | C | R |
| 2Document current-state payroll processes | I | A | C | R | R | C | C | C | C |
| 3Design future-state payroll business processes | A | C | R | C | C | C | C | I | R |
| 4Define data migration strategy & mapping | I | A | R | C | C | C | I | C | R |
| 5Define integration requirements & architecture | I | A | C | C | C | R | I | I | R |
| 6Design security & role-based permissions | I | A | R | C | C | C | I | I | R |
| 7Define reporting & analytics requirements | I | A | R | C | C | C | I | R | C |
| Build & Test | |||||||||
| 1Configure Workday payroll business processes | I | A | R | C | C | C | I | I | R |
| 2Build & unit-test system integrations | I | A | C | I | I | R | I | I | R |
| 3Migrate & validate payroll data | I | A | R | C | R | C | I | C | R |
| 4Develop test strategy & UAT scripts | I | A | C | C | R | C | C | I | R |
| 5Execute UAT & capture defects | I | A | C | R | R | C | C | I | C |
| 6Develop training materials & comms | I | A | C | C | C | I | R | I | C |
| 7Resolve defects & finalize configuration | I | A | R | C | C | R | I | I | R |
| Deploy & Hypercare | |||||||||
| 1Cutover planning & rehearsal | A | R | R | C | C | R | C | C | R |
| 2Deliver end-user training | I | A | C | R | R | I | R | I | C |
| 3Go-live readiness review & sign-off | A | R | R | C | R | R | C | C | C |
| 4Production cutover & go-live | A | R | R | C | R | R | C | I | R |
| 5Hypercare support & issue resolution | I | A | R | C | R | R | C | I | R |
| 6Post-go-live stabilization & handover | A | R | R | C | C | C | R | C | R |
| 7Benefits realization review | A | R | C | C | C | I | C | R | I |
Each activity has exactly one Accountable (A) owner. The Exec Sponsor is accountable for scope, go-live, and benefits; the Project Manager is accountable for delivery activities; the Workday Lead owns configuration and data readiness. Adjust assignments to match your org structure.